West Oak Surgery
The doctors and staff at West Oak Surgery Mapperley are proud to offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. Also contraception services including implants and coil insertion and removal.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on our website. Please have a look around and do send us some feedback if you like.
How to book an appointment with the Doctor..
***May 2018 - We are trialling a new addition to our current booking system whereby a small percentage of appointments with the Doctor will be available to book online from 7.00am onwards and the other appts will be released at 8.00am.
This is following feedback from our patients that are, for instance, working or getting children ready, etc and are unable to contact us at 8.00am. We will monitor this to see how it works and appreciate any further feedback. If you are not registered for online booking then please call in the surgery with photo ID***
Due to an increase in demand for Doctors appointments we have changed our system with a different 'mix' of appointments to try and accommodate more patients. The majority of Doctors appointments are now available to 'book on the day.' There are routine, urgent and also telephone appointments with the GP. This should help to ensure you can be seen if you are unwell. Please note that the receptionist may ask for a brief outline of the problem and this is to make sure we can direct you to the best person to deal with the problem. This may be a Doctor or it could be the Nurse or even your local pharmacy?
There are a limited amount of routine appointments to book in advance.
How to book: Telephone the surgery at 8am. Why not sign up for online access so you can book your own appointment online from 7am/8am on the day, or if you live nearby - you could come in to the surgery at 8am and book to come back and see the GP later.
Following the recent press release - NHS Breast Screening Programme Incident.
National screening offer to women aged 70-79 years on 01/04/2018 who have missed a final screen.
Following an investigation started in January 2018, Public Health England (PHE) and NHS England (NHSE) identified that in some instances women were not being invited for their final breast screen between their 68th and 71st birthday. Data have been analysed back to 2009 and an estimated 206,000 women on a GP register in England, now aged 70—79 years, will receive a letter. Those aged up to 72 will be sent a catch up screening invitation. Women aged 72 and above will be offered the opportunity for a screen. Routine breast screening will be unaffected and most women in these age groups will still have received their final screen.
Any concerns then we ask that you do NOT contact your gp surgery but call the helpline number below:-
-The Helpline telephone number is 0800 169 2692
(Site updated 05/06/2018)